The Truth No One Talks About

Clients don’t switch because they found a “better agent.” They switch because they stop feeling connected to the one they have.

A simple handwritten note can change that.

A postcard can bring back a memory.

A magnet on their fridge can keep your name in their home every single day.

This program makes sure your clients never forget who took care of them.

Why This Matters More Than Ever

Your clients are older. Their lives are busy. Their mailbox is one of the few things they touch every day.

When they see your name regularly, they feel safe and taken care of.

And when someone feels cared for, they stay loyal.

This system helps you

Stay in their world

Stay in their thoughts

Stay their agent

What Your Clients Will Receive

A year’s worth of thoughtful, personal touches that make them feel remembered.

Handwritten-style letters that feel human

Warm postcards during meaningful moments

A custom fridge magnet they see every day

A full 12-month sequence crafted to build trust and loyalty

These aren’t “marketing pieces.

They feel like real messages from a real person.

That’s why they work.

We Do the Work. You Get the Loyalty.

You built the relationship.

We help you keep it alive.

Once your list is uploaded, the entire year is handled for you with precision and care.

Your clients receive meaningful touches.

You receive stronger renewals.

Your book becomes more stable than ever.

How It Works

The more connected they feel, the more they trust you.

The more they trust you, the longer they stay with you.

the Result

Clients who feel cared for don’t leave.

They don’t shop around.

They don’t take calls from random agents.

They stay loyal to the person who made them feel important.

This program isn’t just retention.

It’s relationship preservation.

It’s peace of mind.

It’s long-term income built on loyalty.

Ready to Build a Stronger Pipeline

This 15-touch handwritten retention system keeps your clients feeling seen, valued and remembered all year long, without adding anything to your plate.

PrimeLab Insurance is not an insurance carrier and does not underwrite policies.

PrimeLab Insurance does not provide insurance advice to consumers.

Services are provided exclusively to licensed insurance professionals.

All calls are TCPA compliant and monitored for quality and compliance.

Calls may be recorded for quality assurance purposes.

PrimeLab Insurance is not affiliated with any government agency.

Private Policy

Terms of Service

Address:

5900 Balcones Drive STE 100, Austin, TX 78731 US

Phone:

737-367-1748

  • We’re not here to sell you a batch of calls.

  • We’re not here to sell you a batch of calls.

  • We’re not here to sell you a batch of calls.

  • We’re not here to sell you a batch of calls.

  • We’re not here to sell you a batch of calls.

  • We’re not here to sell you a batch of calls.

Welcome to the Prime Lab Insurance 15 Touch Customer Retention Program

Getting started is easy. Simply export your customer list from your Medicare database and upload it in the next step — and watch the magic begin.

Your Medicare clients will receive a carefully crafted stream of customized AI-handwritten direct mail that feels personal, thoughtful, and unforgettable. This includes:

  • 9 postcards that spark recognition

  • 3 letters that build trust

  • 1 notecard that feels genuinely personal

  • 1 custom fridge magnet that keeps your brand visible every single day

These touches are delivered at strategic points throughout the year, creating meaningful moments that remind your clients why they chose you — and why they should stay with you.

This 15-touch sequence is designed to keep you TOP OF MIND, deepen loyalty, and help you retain your clients for years to come.

Welcome to the Prime Lab Insurance 15 Touch Customer Retention Program

Getting started is easy. Simply export your customer list from your Medicare database and upload it in the next step — and watch the magic begin.

Your Medicare clients will receive a carefully crafted stream of customized AI-handwritten direct mail that feels personal, thoughtful, and unforgettable. This includes:

  • 9 postcards that spark recognition

  • 3 letters that build trust

  • 1 notecard that feels genuinely personal

  • 1 custom fridge magnet that keeps your brand visible every single day

These touches are delivered at strategic points throughout the year, creating meaningful moments that remind your clients why they chose you — and why they should stay with you.

This 15-touch sequence is designed to keep you TOP OF MIND, deepen loyalty, and help you retain your clients for years to come.